Support & FAQsEverything You Need to Know About Booking with PhotoRealWhether you're booking your first shoot or looking for details on pricing, scheduling, and media delivery, we've got you covered. Below, you'll find answers to the most common questions agents have about using PhotoReal to capture stunning listing photos with ease.
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Pricing & Payment
How does the pricing work?
Is the mileage included in the photographer's rate?
How does payment processing work?
Ordering & Modifications
How do I modify or cancel a confirmed shoot?
What is the cancellation policy?
Can I add services after booking?
Scheduling & Notifications
Can my clients be notified of the shoot time?
How does the booking process work?
Media Delivery & Storage
How long will PhotoReal store my media?
When will I receive my media?
Photographers & Qualifications
How do I know my photographer is qualified?
Are photographers background checked?
Can I request a specific photographer?
What if I'm not satisfied with the photographer's work?
Do photographers carry liability insurance?
Customer Support & Policies
What are your Terms, Conditions, and Privacy Policy?
How do I contact customer support?
Photo & Media Quality
What resolution and format will my photos be delivered in?
Do you have any stock photos of the community I'm looking to photograph?
Preparation for a Shoot
How do I prepare for a shoot?
What should I tell my clients about the shoot?
Why PhotoReal?
What are the advantages of using PhotoReal?
