An order cancelled by the agent more than 24 hours before the appointment time will receive a full refund. If an order is cancelled within 24 hours of the appointment, your cancellation fee will be applied. The default amount is $50.
Cancellation Fee$50.00
An order may be rescheduled until the appointment time. When an order is rescheduled on short notice you can add a fee. We recommend adding a $25 fee when an order is rescheduled within 2 hours of the appointment. A mileage fee is not included and would need to be added as a custom charge.
Reschedule Time Frame
2 Hours
Reschedule Fee
$25